What to do when you are ill

There are medical professionals (Medic-Help) at every reception and procedure centre. Approach them if you are on medication, pregnant, feeling ill or have any health-related questions. These professionals will treat you, or, if necessary, refer you to a doctor or to the hospital.

If Medic-Help is closed, report to the support or security staff.

Your health-related questions and information about your diseases will be treated confidentially.

Also go to Medic-Help first in case of accidents. Only go to the hospital directly in case of an emergency.


If you or your child are feeling sick and have a health-related question, go to Medic-Help.

Medical care in other asylum centres

There are contact persons in each asylum centre for health-related questions. You will receive detailed information on site.